Developing and implementing a Code of Honor
for your team helps it to function as a finely
tuned machine. Developed by the team members,
the Code defines how team members interact, how
they treat one another, responsibility to the
team, and how things are handled when a member
isn't fully supporting the team. This is
powerful stuff. Properly implemented, it
virtually eliminates interpersonal conflict and
petty personnel issues. It's self-governing.
It's self-energizing.
I always find the facilitation of the
development of a Code of Honor to be an amazing
experience. We call it, "going to the wall," and
we don't leave "the wall" until everyone agrees
on (and commits to) the Code.
So what types of things are included in a
Code of Honor? This depends on the nature of the
team and the work being done. There are,
however, two elements that we insist be included
in any team's Code:
- Willingness to call or be called
-
This is critical, because it's what gives
self-governing 'teeth' to the Code. This
element gives any member of the team
permission to "call" another team member who
either violates or is not living up to the
Code. Likewise, each team member is granting
permission to the other team members to
"call" them should they fall short of the
Code.
- Celebrate all wins
-
We insist on this one because most
organizations do far too little celebrating!
Remember precept number three? (Just in case
you don't, it is, "People come to work
wanting to do a good job.") A key part of
this is recognition. Celebrating wins is a
powerful way to reinforce positive
behaviors. It can also be a lot of fun
(something else that is sorely lacking in
most organizations).
Beyond these, examples of other elements you
might see in a Code of Honor include:
- Be on time
- Never abandon a teammate in need
- Mission first, team second, individual
third
- Make only agreements that you are
willing and intend to keep
- Focus on what works
- Support early, often and unconditionally
- Take personal responsibility. No laying
of blame, justification or finger-pointing
- If a problem arises, first look to the
system for corrections, and then communicate
your solution to the person who can do
something about it.
Facilitation of Code development takes some
skill. It is not an easy process to go through;
however, the rewards for your team are
tremendous. If you would like more information
on how members of the Practicing Perfection
Institute can help you to develop a Code of
Honor for your team,
email us with your contact information, or
click here to submit an online inquiry.
For a sample Code of Honor developed by the
members of an electrical generating station predictive maintenance team,
click here.