The first-ever
opportunity to acquire PPC Certification in Europe Also...you'll find your download link for the Man Made Disaster video at the bottom of the page.
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Dear Colleague: My name is Tim Autrey. Over the past few years, I've made important discoveries that have helped organizations reduce their human error rates by as much as 87.5% - and (as a "side benefit") end up with a more committed and highly motivated workforce while they were at it. Even better is that their team members (at all levels) WANT to participate (eliminating the need for the "management police"). The result? Honest and lasting culture change, creating SUSTAINABLE performance improvement. Here's an example of what I'm talking about...
These are some recent numbers we received from an implementer of Practicing Perfection® in the northeastern US. They began implementation in the fall of 2007. Check out the difference in error rates between 2006 and 2009 (similar levels of capital expansion), and you'll see a 72% SUSTAINED REDUCTION IN HUMAN ERROR RATE. This organization (and MANY others) have accomplished such results without using ANY of the traditional "performance improvement" techniques- like huge time-consuming committees, intrusive formal coaching programs, or massive costly databases. The methods I'm talking about CHANGE ORGANIZATIONAL CULTURE, and do so in a manner that (compared to virtually any other approach) is FAST, SIMPLE, and EASY.
I'd like to share with you the story of how I discovered these important techniques - and how YOU can use them to achieve rapid and sustainable performance improvement in your organization.
But first, I want to let you in on something:
But the Strategies and Insights Weren't All Bad... Don't get me wrong here. Even though none of these "programs" were perfect, I did learn a LOT about how to reduce human error and improve efficiency from them. It's just that there were enough "missing pieces" from each program I interfaced with...that it left the organizations who adopted them far from reaching their full potential. In fact, I had a hard time passionately - and 100% - "diving in" myself. I'm sure you can relate to what I'm talking about. One day, about thirteen years ago, I was doing training for an organization in Chicago based upon on a book about accountability called "The Oz Principle" (written by Roger Connors and Tom Smith) and I came across this quote:
This really struck a chord with me. I realized that if an organization wanted long term sustainable improvement, the standard "top down" approach (with a focus purely on results) couldn't possibly work. You cannot simply drive results and expect worker behaviors to miraculously change. You MUST CHANGE the CULTURE. And...based upon what I'm seeing, many have figured this out (especially the consultants). So many in fact, that "culture change" is in danger of becoming the latest "buzzword phrase". The question is though...HOW to do it?!!! Here's the ANSWER... Achieving long term SUSTAINABLE performance improvement - even after the management 'heat' is turned off - requires a focus on BEHAVIORS. Why? Because the ACCUMULATED BEHAVIORS of the workforce DETERMINE the CULTURE of the organization, and - CULTURE DETERMINES RESULTS. Think about it for a minute. If I say "performance improvement program" what do you think of first? Gathering data, doing observations, forming committees...analyzing data...that sort of thing. But if I say "CHANGE the CULTURE" what do you think of first? Right- you think about how to change the attitudes, context and behaviors of the workers themselves. The only problem was that no one had a SYSTEM that taught you HOW to do it! How I "Cracked the Code" to Achieving Rapid and Sustainable CULTURE CHANGE... A few years ago, I found myself in an interesting situation... I was a Department Head at a commercial nuclear power station in the northeastern United States. Prior to this, I had enjoyed a successful career working in different areas at several plants across the country. Most of the positions I held involved - in some capacity - a responsibility for performance improvement. In the summer of 2002, I was called to a "summit" meeting by the Vice President and Plant Manager to discuss how we could take human performance (human error reduction) to a whole new level. Coming out of that meeting I found myself in a heck of a situation - I was now carrying the ball for the entire effort! My professional "neck" was on the line. And while I had been involved in improving human performance in some capacity for years - they were now looking to me for answers on HOW to take things to the 'next level'. The thing is - there was no training course or textbook I could just go to and follow the recipe. Sure, there were "tools" - but how could I get people to VOLUNTARILY use them? I found examples of organizations that had successfully "driven" performance - but how could it possibly be sustained? There were "hard" approaches, "soft" approaches, and data-driven approaches - but none of them (by themselves) had the answers of how to take performance to a whole new level and keep it there. I studied "Human Error" by James Reason. I dived into "Bringing Out the Best in People" by Aubrey Daniels. I dissected "The Industrial Operator's Handbook" by Hop Howlett. And...too many other books, tapes, CDs, and self-study courses to mention. Finally, it hit me- I needed a new "paradigm" - and I needed one fast. Most of the "pieces" had been staring me right in the face, I only had to put them together... For my entire career, I had pretty much been able to exceed expectations placed upon me; however, I had typically achieved results by having my "own way" of doing things. Along the way, one Vice President told me that I was "different" from everybody else. (I considered this a HUGE compliment.) So I took the "pieces" I had gathered over my years of experience and independent study, and put them together into an approach that was totally different than any I had seen before. Fortunately I had full support of senior management in the conduct of my "experiment". The result? A SUSTAINED Reduction in Human Error of > 87.5% within 30 Months!
The results far exceeded everyone's expectations - after all, this was brand new "next level" stuff and no one fully knew what to expect (including me). The BEST news was that even after the sponsoring Vice President, the sponsoring Plant Manager, and I left the plant, performance continued to improve.
How could that be? We CHANGED the CULTURE of the organization. Living through this great success for about three years - I knew that I had stumbled upon a system that could help ANY organization in ANY industry reduce errors and improve performance. I decided to quit my job and make this system available to ALL industries. I gave the system a name - we call it "The HU Factor™". And the approach? We call the approach, "Practicing Perfection®." In 2005, I founded the Practicing Perfection Institute, Inc. - the organization (and mechanism) for "spreading the word." By the way, if you're not familiar with what the HU Factor™ or Practicing Perfection® are all about, here are a few FREE resources for you... |
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| PPI- Leading the World in Error Reduction | |||||
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We've since worked with MANY organizations in MANY different industries - some small, some HUGE... And (as I showed you in the recent example at the top of this page) the result in every single case thus far has been - TREMENDOUS SUCCESS. Quite honestly, the effectiveness of this process - of this system - continues to blow me away!
The list goes on and on... As Victor Hugo put it, Practicing Perfection® is an idea whose time has come. How My 20+ Years of Studying Human Performance and Human Error Reduction - And My Big Breakthrough - Can Help YOU Take the Performance of YOUR Organization to the NEXT LEVEL... One of the things I've continued to observe over the past few years is that many of my colleagues - those having performance improvement / human error reduction responsibilities - are looking for answers. Answers to questions like... How can you get workers to fully - and enthusiastically - participate in improvement initiatives? How do you get workers to "follow the rules"? How can you get managers and supervisors to provide their full support? And ultimately... How can you positively CHANGE the CULTURE of your organization? And then it dawned on me... For those who are truly serious about taking performance to the NEXT LEVEL (such as yourself), I could personally teach YOU HOW to do it! And I mean TEACH YOU EVERYTHING! So I developed a program we call..."CERTIFICATION." Let me tell you about it...
PPC 0903 Graduating Class Announcing
Your FIRST-EVER Opportunity November 22-26 in Antwerp, Belgium The One-Week Immersion Training That Will Teach You Everything You Need to Know to Take Your Organization's Human Performance to the Next Level PPC Certification goes far BEYOND any conference you've attended, book you've read, or course/workshop you've taken, because it puts ALL the pieces together, teaching you HOW to directly target the CORE of your organization's CULTURE. You will receive the exact same insights, strategies, knowledge, and materials that we use to train our PPI Master Facilitators.
The Certification Program provides you with a HUGE library of RESOURCES, and involves guided study assignments, followed by a Week-Long Immersion Training (where I personally teach you EVERY ASPECT of the System). Here's what you're going to learn through your Certification process... Introduction to Practicing Perfection® Once you register, you will be given IMMEDIATE access to an entire introductory course of study that will teach you the System. These are what I call your FAST START materials. You will receive over seven hours of video. You will be given over five hours of audio - with accompanying PowerPoint presentations and transcripts - that will guide you through the entire process of Practicing Perfection®. You will be given immediate access to the next-level HU-2.0 online Professional Training Program. An entire library of text materials will be sent to you. You will receive your own personal copies of some of the best books ever written in the field of human performance. Personally Guided Study Program Once you have received your materials, I will personally guide you on your journey through them. This will offer you the opportunity to get the most out of your time - to FOCUS only on the areas that will best benefit You and Your Organization. In addition to study assignments, I will give you a personal presentation assignment - a key system fundamental for you to teach to me and your colleagues at the beginning of the Immersion Training. HU Academy When you complete the Certification process, you will be an EXPERT in the Practicing Perfection® approach to human performance. In order to maximize your learning opportunity, it is a pre-requisite for you to have attended either one of our two-day Leadership or Mastery training sessions, or an HU Academy. There is an HU Academy scheduled in Antwerp, Belgium on 15 - 16 November (just in time to qualify for this Certification opportunity!) For details, CLICK HERE. Week-Long Immersion Training Your FIRST-EVER OPPORTUNITY to achieve Certification in Europe will be during the week of 22 - 26 November, 2010 in Antwerp, Belgium. Specific Venue information will be provided along with your registration materials. During this week-long event, I will personally show you HOW to change the CULTURE of Your Organization. I will teach you EVERYTHING you need to know - the content, the context, and the methods that we've successfully used over and over to achieve amazing enhancements in human performance.
I will give you all of the Instructor Guides, all of the PowerPoint presentations, and all of the Exercise Facilitation Guides you will need to roll out this System within your organization, including a 2-DVD set (4 hours of video), which is the same video our PPI Master Facilitators use when preparing to teach. You'll share insights with your colleagues - some from your industry, some from other industries - and learn from one another's experiences, challenges and successes. You'll EXPERIENCE the exact processes and exercises that we are using to change the CULTURE of organizations all over the world. You'll be given opportunities to facilitate and critique. There's something almost 'magical' that happens during Immersion Training. Many consider it to be a life-changing experience...
Professional Designation, License, and Ongoing Support Upon successful completion of the Certification Program, you will be awarded the professional designation of PPC (Practicing Perfection® Certified) by the Practicing Perfection Institute, Inc.
PPC is rapidly becoming recognized as the professional designation of human performance enhancement expertise. You will be given license to use all of our copyrighted materials and trademarked terminology within your organization with no additional fees. You will be given access to share challenges and successes with your Certified colleagues. You will be given direct access to me whenever you need or desire it. Here's some of what you'll learn and experience...
This is just a partial list of what you'll learn during your process of becoming Certified. If you'd like a list of Learning Objectives, click here. The Most Important Question: Is PPC Certification Right For YOU? Certification might be right for you, and it might not. By now, you've probably started to get a sense of whether or not this approach can help you and your organization reduce errors, improve safety, and raise overall performance levels. If it's right for you, great. If not, that's OK too. I designed this program with a very specific, very particular set of potential students in mind. Who Certification is Designed to Help MOST As I mentioned, I created the Certification Program for a very few SPECIFIC types of PROFESSIONALS. If you're one of these, I HIGHLY recommend that you or your organization consider investing in PPC Certification. Let me explain who will get the MOST from this program... 1) Dedicated Team Leaders or Department Heads I have discovered that every organization has at least a handful of designated leaders who "get it" - those who recognize that far greater performance levels are indeed possible. But...where to begin? Organizational constraints, budget constraints - and having to deal with other members of the management team who just "don't get it" can be VERY frustrating. If you have a GUT FEELING for what is POSSIBLE , and are looking for a SYSTEM of tools and strategies for HOW to get there...Certification is for YOU. 2) Performance Improvement Champions / Coordinators If you are a SIX SIGMA professional, you know that on the end of Analysis comes Implementation, which involves...people. If you are a LEAN professional, you know that after every Kaizen Event comes execution, which (again) involves...people. If you have a job title such as, "Human Performance Coordinator," or, "Performance Improvement Coordinator," you've been tasked with changing the behaviors of...people. If you are a trainer in virtually any field, you have the opportunity (and responsibility) to influence HOW people do their work. What's the common element? PEOPLE. What you will learn in Certification gives you awareness and insight in how to approach any project or enhancement effort in such a manner that team members (at ALL levels) will enthusiastically WANT to participate. 3) Safety Professionals Over the past 20+ years, Safety Professionals in the United States have performed a tremendous service on behalf of our workforce. Workplaces today are MUCH safer than they ever used to be. Some initiatives, such as Behavior Based Safety (BBS), have stimulated frontline worker participation in improving safety performance. If you've had success (whether with BBS or any of other numerous approaches), I'll bet you're asking one (or more) of the following questions...
PPC Certification will give you a SYSTEM that (1) capitalizes upon and reinforces every good thing you're already doing, and (2) TARGETS organizational CULTURE in a way that will blast you out of ANY plateau to whole new levels of performance. 4) Natural Leaders You may be a "natural leader" and fall into one of the categories I've already mentioned. On the other hand, you may be one of those rare individuals who, without specific title or position of authority, has a keen interest in human behavior. You simply KNOW that, if given the chance, you could be a HUGE force for improving human performance within your organization. You might be frustrated. You (like me) probably tend to look at things a bit 'differently' than most, and see opportunities for MASSIVE improvement. PPC Certification will open a door of opportunity for YOU by giving you the specific tools and strategies you need to CHAMPION, PROMOTE, and IMPLEMENT what you already KNOW will have HUGE positive impact. Who Certification is NOT for: Even though Certification can literally help ANY organization reduce errors and increase performance, I don't recommend that you invest in it if you are: a) Someone who considers your current level of performance to be "good enough" If you are happy with your current level of performance and don't see a need for any improvement, then you should probably "pass" on Certification. Certification is so dramatically different from anything else out there that it will most likely not be something you're going to enjoy. Certification is really only for people who are NOT satisfied with current performance levels, and who want to go to the "next level." b) Someone who wants "instant results" In Certification, I'm going to teach you several techniques that are going to work VERY quickly. But it will take some time to achieve massive results. Nothing that I will teach you is theory. EVERYTHING you will learn has been PROVEN to be effective in many different industries. However, if you are looking for something to change your entire organization "overnight", then you should pass on this opportunity. c) Someone who isn't "open to coaching" If there's one thing that will prevent you from being effective, it's an attitude of "I already know this stuff" or "I want to watch and analyze everything before I do ANYTHING." Certification is not for someone who is "closed minded" and not willing to JUMP IN with both feet. I KNOW the system of Practicing Perfection® works - the results keep pouring in - success after success after success. BUT the approach is different. You need to be open to my coaching if you're going to get the biggest benefits and results from the Program. Bottom line: If you're satisfied with your organization's current performance levels...if you're expecting INSTANT results...or if you're not open to coaching...then don't register for Certification. It's probably not right for you. The Investment for PPC Certification The big question: What's Certification going to cost you (or your organization)? Actually, I want to start with a better question: What's the VALUE of a Program like this one?
First, let's break down some numbers. We're going to stay hyper-realistic here...and we'll start with one very simple question: How much is human error costing your organization? This can be a very simple question to answer (if you have the metrics). In the world of Industrial Safety, a rough estimate of the average TOTAL COST of an accident that cause someone to lose time from work (Lost Time Accident) is € 10,000. In commercial nuclear power generation, it's been estimated that a the typical COST of an incident that rises to the threshold of "error" is € 35,000. A single human error in the IT world (Information Technology), let's say in the data security arena, can cost hundreds of thousands (if not millions) of Euros in recovery. But again, let's keep it VERY conservative, and say that the average TOTAL COST of an "error" within your organization is only € 5,000. How many of these do you have in a year? Let's be conservative and say you only have one "error" every other month. In an Average Year, Your Organization will Lose € 30,000 Due to Human Error And that DIRECTLY affects the "bottom line." And...these VERY CONSERVATIVE estimates don't even consider the pain and suffering that can go along with, let's say...someone getting hurt, disgruntled customers, civil/criminal issues that can develop, etc. What if you CAN actually CUT your errors by more than HALF - the way so many other organizations have? How much would THAT be worth to you in real dollars and cents? So now, let's talk about your investment for PPC Certification... As a "training program" this information is worth tens of thousands of Euros. NO QUESTION. If I were to train you individually - one-on-one coaching for an entire week - the cost would be well over € 25,000. However, because of the format, which provides hands-on training and coaching to you and a small number of your colleagues - and because I am passionate about what Practicing Perfection® can do for you and your organization- I am offering you an opportunity to become CERTIFIED for a MUCH lower investment. Instead of charging € 10,000 (or more) for you to get Certified (which virtually every other program of this caliber does), I'm offering it to you, as a representative of your organization, at the low investment of only € 2500 - TOTAL. There are NO other license fees, continuation fees, required subscriptions...this is it. IN ADDITION... You will receive a € 475 CREDIT
from your HU Academy tuition, Now- back to ROI... As you can calculate yourself, even if your efforts following Certification prevent just ONE Error, your organization's ROI is already HUGE. (And who knows...that ONE Error might have been the one that would have caused someone to get killed or seriously hurt...) It's likely that your Certification could be the single best financial investment your organization makes this year - perhaps ever.
And if That Isn't Enough, Check Out These Bonuses... Because I want to do everything I can to ensure that you and your organization are successful, I will be giving you the following when you register for Certification: Bonus 1 Bonus 2 Bonus 3 Bonus 4 That's a TOTAL of € 1688 in BONUSES for FREE when you register. I know all of this sounds crazy. Here's why I'm doing it... I KNOW the challenges you face as one who has been tasked with raising performance. I know...because I'VE BEEN THERE. Because of this, I want to give you EVERYTHING I possibly can to help YOU be SUCCESSFUL - to help YOU be the one who takes your organization's performance to the NEXT LEVEL. 100% Money-Back Guarantee PPC Certification is covered by the Practicing Perfection Institute's 100% "No Questions & No Hassles" Guarantee Register for Certification today. Download your FAST START materials. Do your assignments. Fully participate in the week-long Immersion Training. If you get to the end of the process, go back to your organization, roll out Practicing Perfection®, and aren't 100% satisfied with your rapid reductions in human error and massive performance improvement, all you have to do is email me and ask for a refund. It's that simple. I'll cheerfully give your money back with no questions, and no hassles. You and your organization obviously have NOTHING to lose except human error (and the pain that goes along with it), and EVERYTHING to gain. What To Do Next... To register for FIRST-EVER OPPORTUNITY in Europe to achieve PPC Certification, simply click on the REGISTER button below and fill in your information. As I mentioned before, this session will be conducted in Antwerp, Belgium. Once you register, you will receive access to your FAST START materials. You will also be sent a detailed Certification Information form. Once you complete the form and email it back to us, your text materials will be shipped to you. Click to Register below:
Oh, before I go, I thought you might be interested in seeing... What Others Have to Say About PPC Certification: |
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| Janice Allison Six Sigma Master Black Belt |
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| Adrianna Darling Operations Training Technician |
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| Jim Clarke Plant VPP Representative |
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| Corrina Donaldson Nuclear Operator Training Technician |
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| Steve Fuller
Supervisor- Distribution |
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If you have any further questions, call me personally using the numbers I gave you in the video at the top of this page. For freedom from error, -Tim P.S. If you'd like to read some testimonials from organization members at all levels about Practicing Perfection®, just check this out: Testimonials P.P.S. One more thing...if you wanted, you could probably figure out most of this stuff on your own. I know, because that's what I did. But it probably cost me (and organizations I worked for) a few hundred thousand dollars when I add up what I've invested, spent, tested, and WASTED figuring out the "good stuff" that actually works...and works consistently, predictably, and SUSTAINABLY. So you can invest a ton of money and time trying to figure out what works, or you can short-circuit that whole process and do something of a "mind-meld" with me...and then you can be putting some of the strategies and tools to work in your organization as soon as you receive your FAST START materials.
P.P.P.S. (FREE VIDEO DOWNLOAD) Here is the access for downloading your FREE copy of the Man Made Disaster Video. This will be a great tool to use in your ongoing training classes, facilitations, and or meetings. Enjoy! |
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